Why Your Best Employees Are Usually the First to Leave

July 15, 2026
Comments: 14
Posted by: cbtkeadmin

There is a common belief that employees leave because of money. Sometimes they do. But after speaking with hundreds of employees across different industries, one thing becomes clear: salary is often the final reason not the first. The decision to leave usually starts months before the resignation letter reaches HR.

It begins quietly. An employee who once contributes ideas starts keeping to themselves. Someone who was always early begins arriving exactly on time. Emails become shorter. Meetings become quieter. Enthusiasm fades.

Many organizations don’t notice these changes because performance still looks acceptable on paper. The employee is still delivering. Still attending meetings. Still responding to clients. But emotionally, they’ve already checked out. People rarely leave jobs overnight.

Think about the last resignation in your organization. Did it really happen because another employer offered a better salary? Or had that employee already been carrying frustration for months?

• Sometimes it’s burnout.
• Sometimes it’s a manager who never gives feedback.
• Sometimes it’s a workload that keeps growing while resources stay the same.
• Sometimes it’s personal challenges outside work that no one ever asked about.
• By the time the resignation letter arrives, the decision has often been made weeks earlier.
• Retention starts long before recruitment
• Many companies invest heavily in hiring. Few invest equally in keeping the people they already have.
• Replacing one experienced employee is expensive.
• There are recruitment costs, onboarding, training, reduced productivity, and the loss of institutional knowledge.
• The real question isn’t, “Why did they leave?”
• It’s, “What could we have done sooner?'”
• Organizations that create a culture where employees feel supported are more likely to retain talent, even during difficult periods.
• Employee wellbeing isn’t about making work perfect.
• It’s about ensuring people don’t have to struggle alone.

Bancy Kengara

Head of Operations

CBT Kenya

CBT Kenya, Counselling services in Kenya, Therapists in Lavington, Therapy In Kenya

Author: cbtkeadmin

Bancy Kengara

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